Remote and hybrid work research: key trends and thematic developments over two decades
摘要
This study presents a comprehensive bibliometric analysis of remote and hybrid work research from 2000 to 2024, using data from the Web of Science and tools including ScientoPy, VOSviewer, and Biblioshiny. The analysis charts the evolution of scholarship across 24 years, identifying publication trends, influential authors, global contributions, and thematic shifts. Results reveal a dramatic increase in research output since 2006, with a surge during the COVID-19 pandemic, and highlight the interdisciplinary nature of the field, spanning management, psychology, sustainability, and urban studies. Co-word and thematic analyses identify five major clusters, i.e., well-being, technology and digital transformation, leadership and social dynamics, autonomy and motivation, and sustainability. From these clusters, we develop a conceptual roadmap that links bibliometric patterns to established theories, such as the Job Demands–Resources model, Conservation of Resources Theory, and Technology Acceptance Model, while underscoring underutilized perspectives including Self-Determination Theory, Social Exchange Theory, and Institutional Theory. This roadmap moves beyond descriptive mapping to highlight theoretical gaps, integrative opportunities, and trajectories for future research. The study contributes by (i) synthesizing the intellectual structure of hybrid work research; (ii) clarifying its thematic evolution and theoretical imbalances; (iii) identifying future research needs in areas such as longitudinal effects, cross-cultural comparison, and emerging technologies like AI and VR; and (iv) offering actionable guidance for organizations and policymakers on autonomy, inclusive leadership, digital transformation, and sustainability. Taken together, the findings establish hybrid work not only as a workplace practice but as a transformative force with enduring implications for theory, management, and society.