Out of a Crisis Comes Resilience: Community School Coordinators Work Through the Pandemic to Generate Social Capital in Baltimore’s Neighborhoods

The global pandemic was traumatic for everyone, and it revealed the vast inequity in public services to which people have access. Fortunately, community schools had been coordinating services to meet the needs of their families prior to the pandemic, and when schools closed in 2020, they kicked into high gear to provide for those needs. This paper reports on interviews with 15 community school coordinators in Baltimore conducted at the end of the pandemic period to find out how they went about meeting community needs. Findings indicate that coordinators played a crucial role in getting families’ basic needs (i.e. food, shelter, clothing) met, but they also built trusting relationships, generating social capital in their neighborhoods set in racially segregated neighborhoods as a result of decades of redlining and policies meant to isolate Black communities. In the end, this paper argues that community school coordinators need more support to convert the social capital into further advocacy alongside the families with whom they work.