<p>Members of large, complex groups – organizations – often need to know what the group wants. They usually need to know what the group’s goals are to figure out how to best aid the group. But how exactly do these group members gain that knowledge? In this paper I suggest that one main route to member knowledge of group goals and attitudes is inferential and analyze that route. Some of the inferential mechanisms are based on human’s mindreading abilities, but members also use evidence from within the group that has no analogue in reading other human minds. Overall, the inference basis for member knowledge of group goals and attitudes uses evidence from group behavior and from the inner workings of the group, in particular evidence related to the group’s decision-making and attitude-forming processes. I discuss these inferential processes in relation to empirical research on ‘line of sight’ and employee-organization alignment by Wendy Boswell and her colleagues and show how my proposal fits with the empirical findings.</p>

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How can members of large, complex groups know the group’s attitudes?

  • Lukas Schwengerer

摘要

Members of large, complex groups – organizations – often need to know what the group wants. They usually need to know what the group’s goals are to figure out how to best aid the group. But how exactly do these group members gain that knowledge? In this paper I suggest that one main route to member knowledge of group goals and attitudes is inferential and analyze that route. Some of the inferential mechanisms are based on human’s mindreading abilities, but members also use evidence from within the group that has no analogue in reading other human minds. Overall, the inference basis for member knowledge of group goals and attitudes uses evidence from group behavior and from the inner workings of the group, in particular evidence related to the group’s decision-making and attitude-forming processes. I discuss these inferential processes in relation to empirical research on ‘line of sight’ and employee-organization alignment by Wendy Boswell and her colleagues and show how my proposal fits with the empirical findings.