<p>The research examines the way hyperlocal delivery is being utilized not just as a logistical system but also as a core marketing strategy in the form of co-branded promotions by Blinkit and Zomato. The purpose is to examine how immediacy, cultural salience, and affective storytelling intersect to shape consumer behavior in Indian urban areas within the context of quick commerce. Using a qualitative, descriptive case study approach, this study examines 30 digital campaigns run by Blinkit and Zomato from 2023 to 2024. A thematic content analysis of secondary data from social media, industry reports, and app-based interactions was conducted using NVivo 14 software to decipher communication strategies and campaign efficacy. The research findings indicate that delivery speed, when combined with humour, cultural timing, and emotional triggers, works as a front-end branding process instead of a back-end process. Concepts like emotional connection, meme-based narratives, and brand alignment influenced higher consumer engagement and brand recall substantially. The campaigns indicate the way hyperlocal delivery enables not just operational nimbleness but also experiential nearness. We also suggested Critical success factors in Hyper-Local Delivery. This research adds to the scant academic body of literature on the marketing implications of hyperlocal delivery in emerging economies. It situates hyperlocal logistics as an effective experiential branding tool and offers a conceptual framework combining operational immediacy, cultural resonance, and digital co-branding. The findings are especially useful for marketing practitioners dealing with the intersection of logistics, consumer interaction, and digital narrative.</p>

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Hyperlocal delivery as a marketing strategy: a case study of blinkit and zomato’s collaborative campaigns

  • Priyanka Verma,
  • Mohit Pahwa

摘要

The research examines the way hyperlocal delivery is being utilized not just as a logistical system but also as a core marketing strategy in the form of co-branded promotions by Blinkit and Zomato. The purpose is to examine how immediacy, cultural salience, and affective storytelling intersect to shape consumer behavior in Indian urban areas within the context of quick commerce. Using a qualitative, descriptive case study approach, this study examines 30 digital campaigns run by Blinkit and Zomato from 2023 to 2024. A thematic content analysis of secondary data from social media, industry reports, and app-based interactions was conducted using NVivo 14 software to decipher communication strategies and campaign efficacy. The research findings indicate that delivery speed, when combined with humour, cultural timing, and emotional triggers, works as a front-end branding process instead of a back-end process. Concepts like emotional connection, meme-based narratives, and brand alignment influenced higher consumer engagement and brand recall substantially. The campaigns indicate the way hyperlocal delivery enables not just operational nimbleness but also experiential nearness. We also suggested Critical success factors in Hyper-Local Delivery. This research adds to the scant academic body of literature on the marketing implications of hyperlocal delivery in emerging economies. It situates hyperlocal logistics as an effective experiential branding tool and offers a conceptual framework combining operational immediacy, cultural resonance, and digital co-branding. The findings are especially useful for marketing practitioners dealing with the intersection of logistics, consumer interaction, and digital narrative.