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<p>As China’s service-oriented administration reforms intensify work pressures, work-family conflict increasingly affects grassroots civil servants. Drawing on conservation of resources theory and work-family boundary theory, this study examines how work-to-family conflict and family-to-work conflict influence job burnout and performance using survey data from 237 participants. Results show both work-to-family conflict and family-to-work conflict significantly increase job burnout, with differential effects on performance by conflict type. Boundary control strategies mitigate work-to-family’s impact on burnout but exacerbate family-to-work conflict-related burnout. This research provides theoretical foundations and practical guidance for reducing burnout and enhancing performance among China’s grassroots civil servants.</p>

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Balancing Duty and Wellbeing: A Study of Grassroots Civil Servants’ Performance Under Burnout

  • 期刊论文

  • 发表日期：

    2025年10月8日

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  • Guangdong Wu,
  • Yanlu Zha,
  • Zhibin Hu

摘要

As China’s service-oriented administration reforms intensify work pressures, work-family conflict increasingly affects grassroots civil servants. Drawing on conservation of resources theory and work-family boundary theory, this study examines how work-to-family conflict and family-to-work conflict influence job burnout and performance using survey data from 237 participants. Results show both work-to-family conflict and family-to-work conflict significantly increase job burnout, with differential effects on performance by conflict type. Boundary control strategies mitigate work-to-family’s impact on burnout but exacerbate family-to-work conflict-related burnout. This research provides theoretical foundations and practical guidance for reducing burnout and enhancing performance among China’s grassroots civil servants.