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<p>Diversity is increasingly valued in organizations for its potential to improve performance, customer service, and competitiveness. This study investigates the impact of workforce diversity, including surface-level factors like age, gender, and ethnicity, as well as deep-level factors such as educational background, on employee performance in private banks in Woldia Town, Ethiopia. Through an explanatory research design and quantitative approach, 160 employees from four banks were surveyed using stratified random sampling. Analysis revealed a positive and significant relationship between workforce diversity and employee performance, suggesting the need for policies that embrace employees’ diverse characteristics to enhance organizational effectiveness.</p>

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The Effect of Work Force Diversity on Employee Performance a Study on Selected Private Commercial Bank of Ethiopia in Woldia Town

  • 期刊论文

  • 发表日期：

    2025年5月5日

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  • Ahmed Mohammed Yimer,
  • Dagmawi Mandefro Abebe

摘要

Diversity is increasingly valued in organizations for its potential to improve performance, customer service, and competitiveness. This study investigates the impact of workforce diversity, including surface-level factors like age, gender, and ethnicity, as well as deep-level factors such as educational background, on employee performance in private banks in Woldia Town, Ethiopia. Through an explanatory research design and quantitative approach, 160 employees from four banks were surveyed using stratified random sampling. Analysis revealed a positive and significant relationship between workforce diversity and employee performance, suggesting the need for policies that embrace employees’ diverse characteristics to enhance organizational effectiveness.