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Purpose <p>Immigrant women of color (IWOC) experiencing intimate partner violence (IPV) face unique barriers in reporting and accessing resources. Service providers (SP)s are the critical entry point for IPV-related services, but little research has examined their perspectives on providing equitable trauma-informed services. This study aims to examine the perspectives of SP from both formal or domestic violence (DV) designated agencies and informal or non-DV designated agencies on barriers to service accessibility for IWOC.</p> Methods <p>This community-based participatory research study used a mixed method design. Phase 1 involved a web-based survey (<i>N</i> = <i>80</i>), and Phase 2 included in-depth interviews (<i>N</i> = <i>19</i>). Quantitative surveys identified broad patterns of service provision, while qualitative interviews added depth and nuance to participants' perspectives on IWOC experience accessing services. Qualitative themes were generated using in vivo and thematic coding, categorization, and synthesis.</p> Results <p>About 70% of the sample were formal SPs and 26% were informal SPs. Results indicated that 50% of the SPs believe they meet IWOC needs. However, in-depth interviews revealed eight barriers to accessing services: language, immigration status, law enforcement, funding, safety planning, mental health, service coordination, and cultural norms.</p> Conclusions <p>These findings highlight the importance of ensuring IWOC experiencing violence can access equitable resources and skills to meet their needs, heal, and live a life free from violence. Based on the perspectives of SPs, our study further highlighted key challenges experienced by IWOC in accessing and utilizing mainstream domestic violence services in the United States. Our findings also emphasize the interrelated nature of these existing barriers.</p>

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Service Accessibility: Service Providers’ Perspectives on Barriers Faced by Immigrant Women of Color Survivors of Intimate Partner Violence

  • 期刊论文

  • 出版模式：

    开放获取

  • 发表日期：

    2025年6月5日

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  • Yeliani Rocio Flores,
  • Shambika Raut,
  • Cecilia Mengo,
  • Tiara Kinsey-Dadzie,
  • Ian Zapcic,
  • Julianna Nemeth,
  • Rachel Ramirez

摘要

Purpose

Immigrant women of color (IWOC) experiencing intimate partner violence (IPV) face unique barriers in reporting and accessing resources. Service providers (SP)s are the critical entry point for IPV-related services, but little research has examined their perspectives on providing equitable trauma-informed services. This study aims to examine the perspectives of SP from both formal or domestic violence (DV) designated agencies and informal or non-DV designated agencies on barriers to service accessibility for IWOC.

Methods

This community-based participatory research study used a mixed method design. Phase 1 involved a web-based survey (N = 80), and Phase 2 included in-depth interviews (N = 19). Quantitative surveys identified broad patterns of service provision, while qualitative interviews added depth and nuance to participants' perspectives on IWOC experience accessing services. Qualitative themes were generated using in vivo and thematic coding, categorization, and synthesis.

Results

About 70% of the sample were formal SPs and 26% were informal SPs. Results indicated that 50% of the SPs believe they meet IWOC needs. However, in-depth interviews revealed eight barriers to accessing services: language, immigration status, law enforcement, funding, safety planning, mental health, service coordination, and cultural norms.

Conclusions

These findings highlight the importance of ensuring IWOC experiencing violence can access equitable resources and skills to meet their needs, heal, and live a life free from violence. Based on the perspectives of SPs, our study further highlighted key challenges experienced by IWOC in accessing and utilizing mainstream domestic violence services in the United States. Our findings also emphasize the interrelated nature of these existing barriers.