How Role Overload Influence Project Commitment and Citizenship Behavior? The Curvilinear effect from an Activation Theory and Sensemaking Perspective
摘要
This study investigated the impact of role overload on project commitment and project citizenship behavior in the presence of positive affect as mediating mechanism. Data were collected from 240 respondents working on projects in different project-based organizations of Pakistan. Surprisingly, results revealed the curvilinear relationship between role overload and project commitment as well as project citizenship behavior. Further results confirmed the mediating role of positive affect between role overload and project commitment as well as project citizenship behavior. Role overload is a double edge sword, it can motivate subordinates, but at the same time it can also deteriorate their involvement in work and performance.