<p>Information and Communication Technologies (ICTs) enable access to counseling and therapeutic support for women, overcoming barriers such as stigma and geographic limitations. Digital platforms can empower women to access health resources, promoting their well-being, although it is crucial to address digital literacy and accessibility to ensure equitable access. This study explores the value of virtual therapy for vulnerable women, examining its benefits and challenges in delivering psychosocial care to vulnerable women using ICTs. As digital health interventions become more widespread, understanding their role in supporting marginalized groups is increasingly important. A systematic review identified 204 studies, with 16 meeting inclusion criteria. A narrative synthesis was conducted in which inductive content analysis was applied to organize the findings into five main themes: participant profiles, intervention characteristics, tools used, benefits, and barriers. Key challenges include the need for diverse participant representation and addressing concerns such as data privacy, technology access, and internet and energy inequalities. Benefits included improved health, increased social participation, reduced isolation, better decision-making, and fewer healthcare visits. Despite positive outcomes, there remains a preference for combining these technologies with face-to-face counseling. The integration of clinical social work approaches, which emphasize direct therapeutic interventions and psychosocial support, could enhance the effectiveness of these technologies. The study concludes that addressing these challenges is essential to fully leverage the potential of these technologies in psychosocial care.</p>

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Counseling and Therapeutic Support for Women Through Information and Communication Technologies: A Systematic Review of Benefits and Challenges

  • Yolanda García-Vázquez,
  • Rubén González-Rodríguez,
  • Paula Frieiro,
  • Raquel Vázquez-Pérez

摘要

Information and Communication Technologies (ICTs) enable access to counseling and therapeutic support for women, overcoming barriers such as stigma and geographic limitations. Digital platforms can empower women to access health resources, promoting their well-being, although it is crucial to address digital literacy and accessibility to ensure equitable access. This study explores the value of virtual therapy for vulnerable women, examining its benefits and challenges in delivering psychosocial care to vulnerable women using ICTs. As digital health interventions become more widespread, understanding their role in supporting marginalized groups is increasingly important. A systematic review identified 204 studies, with 16 meeting inclusion criteria. A narrative synthesis was conducted in which inductive content analysis was applied to organize the findings into five main themes: participant profiles, intervention characteristics, tools used, benefits, and barriers. Key challenges include the need for diverse participant representation and addressing concerns such as data privacy, technology access, and internet and energy inequalities. Benefits included improved health, increased social participation, reduced isolation, better decision-making, and fewer healthcare visits. Despite positive outcomes, there remains a preference for combining these technologies with face-to-face counseling. The integration of clinical social work approaches, which emphasize direct therapeutic interventions and psychosocial support, could enhance the effectiveness of these technologies. The study concludes that addressing these challenges is essential to fully leverage the potential of these technologies in psychosocial care.