Constructive and Destructive Deviance: Navigating the Dual Impact of Abusive Supervision
摘要
Existing literature indicates that abusive supervision yields adverse effects for both individuals and organizations. Nevertheless, empirical evidence suggests that people react differently to abusive supervision. In particular, there is insufficient knowledge regarding constructive responses to abusive supervision. Drawing from attribution and cognitive appraisal theories, the current study examines how individuals may behave both constructively and destructively under abusive supervision. Employing two multi-wave, multi-source studies, the current study findings highlight that guilt acts as a mediator between abusive supervision and supervisor-directed constructive deviance, while shame serves as a mediator between abusive supervision and supervisor-directed destructive deviance. Furthermore, the degree of conscientiousness exhibited by subordinates under abusive supervision influences their emotional reactions. This study elucidates the complex psychological mechanisms through which abusive supervision can stimulate both constructive and destructive behaviors toward the supervisor at the same time. Hence, it underpins the impact of abusive supervision on the outcomes of individual subordinates.