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<p>The impact of multitasking on employees’ creative process engagement has been extensively studied from cognitive and emotional perspectives, yet the findings remain divergent. Such divergence limits managers’ and organizations’ ability to effectively support employees’ creative process engagement in multitasking environments. Drawing on self-determination theory, we adopted a motivational perspective to conduct a three-wave time-lagged study of 356 employees. The results revealed an inverted U-shaped relationship between multitasking and creative process engagement, mediated by intrinsic motivation. Further, the study identified individuals’ need for achievement as an important moderator influencing the mediated inverted U-shaped relationship. Specifically, among employees with a low need for achievement, medium intensities of multitasking were associated with the highest intrinsic motivation and creative process engagement. Finally, the theoretical and practical implications of these findings were discussed.</p>

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Understanding the inverted U-Shaped relationship between multitasking and creative process engagement: the role of intrinsic motivation and need for achievement

  • 期刊论文

  • 发表日期：

    2025年11月10日

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  • Jianfeng Yang,
  • Peng Xie,
  • Xiaodong Ming,
  • Yanhui Hou

摘要

The impact of multitasking on employees’ creative process engagement has been extensively studied from cognitive and emotional perspectives, yet the findings remain divergent. Such divergence limits managers’ and organizations’ ability to effectively support employees’ creative process engagement in multitasking environments. Drawing on self-determination theory, we adopted a motivational perspective to conduct a three-wave time-lagged study of 356 employees. The results revealed an inverted U-shaped relationship between multitasking and creative process engagement, mediated by intrinsic motivation. Further, the study identified individuals’ need for achievement as an important moderator influencing the mediated inverted U-shaped relationship. Specifically, among employees with a low need for achievement, medium intensities of multitasking were associated with the highest intrinsic motivation and creative process engagement. Finally, the theoretical and practical implications of these findings were discussed.