Informelle Pflege im digitalen Zeitalter — Herausforderungen und Lösungen

Informal caregivers play a crucial role in healthcare, yet they are often exposed to health-related strains, making it necessary to provide support. Digital services are becoming increasingly important to support informal caregivers physically, mentally and in organizational aspects. However, many technologies have so far focused mainly on the needs of care recipients, neglecting those of informal caregivers. The development of digital tools therefore requires a person-centered approach that involves caregivers and the entire ecosystem. In practice, community settings prove to be a suitable point of contact for both physical and digital support services relating to care. Relief from daily caregiving tasks is a central need for informal caregivers, with a digital platform connecting seekers of help with service providers being a promising solution.