Let us talk about mistakes

Unfortunately, errors and mistakes are part of life. Errors and mistakes can harm patients and incur unplanned costs. Errors may arise from various sources, which may be classified as systematic, latent, or active. Intrinsic and extrinsic factors also contribute to incorrect decisions. In addition to cognitive biases, our personality, socialization, personal chronobiology, and way of thinking (heuristic versus analytical) are influencing factors. Factors such as overload from private situations, long commuting times, and the complex environment of information technology must also be considered. The objective of this paper is to define and classify errors and mistakes in radiology, to discuss the influencing factors, and to present strategies for prevention. Hierarchical responsibilities and team “well-being” are also discussed.